The Truth About Delighting Your Customers
Wednesday, November 13, 2019
Delighting customers doesn’t build loyalty but reducing their effort along with the work they must do to get their problem solved—does build up the customers’ loyalty but acting deliberately on this insight can help improve customer service, reduce customer service costs, and decrease customer churn.
Click on the link below to read more,
https://www.vpcart.com/blog/the-truth-about-delighting-your-customers/
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